: Accessible for full reading or training modules on Skillsoft .
Written by Balu N. Ilag and Arun M. Sabale and published by Apress in 2022, this 459-page technical guide provides a systematic approach to identifying and resolving complex issues within the Microsoft Teams ecosystem.
: Defines a clear terminology and framework for identifying issues.
: Designed to help IT professionals prepare for Exam MS-740 : Troubleshooting Microsoft Teams. Where to Find It
The book is structured to lead administrators from foundational concepts to advanced real-world troubleshooting scenarios:
: Instruction on using the Call Quality Dashboard (CQD) and PowerBI report templates to detect poor audio/video quality.
You can find the book through major retailers and professional learning platforms: