: Software often gets "stuck" on old file data. Go to Preferences > Media Cache and delete all files.
: A quick "hack" is to change the file extension from .mp4 to .mpg . This forces the software to use a different internal importer. 3. Transcoding: The "Nuclear Option" g60329.mp4
If you are trying to use this file in professional software like or After Effects and it shows a "Generic Error" or "Unsupported Format," try these steps: : Software often gets "stuck" on old file data
: Sometimes your graphics card clashes with the video encoding. In your software preferences, uncheck "Enable hardware acceleration decoding" and restart. g60329.mp4
: Right-click the file and select Open with > Windows Media Player or Movies & TV .