English For Cabin Crew -

Learn the NATO Phonetic Alphabet (Alpha, Bravo, Charlie...) for communicating seat numbers or codes clearly over the interphone.

Boarding pass, overhead locker, aisle, bulkhead, exit row, galley. Common Phrases: "Welcome on board, may I see your boarding pass?" English for Cabin Crew

Always confirm a passenger's request by repeating it back (e.g., "One tomato juice with no ice, certainly.") Learn the NATO Phonetic Alphabet (Alpha, Bravo, Charlie

"We are experiencing some turbulence; please return to your seats immediately." "Is there a medical professional on board?" 5. Descent and Landing Descent and Landing "I understand your frustration, but

"I understand your frustration, but I must ask you to remain seated for your own safety."

Instead of saying "Sit down," say "I'd appreciate it if you could take your seat."

"We will be on the ground shortly. Please remain seated until the captain turns off the 'Fasten Seatbelt' sign."