Offers 24/7 access to essential city services without needing to visit a physical location.
New residents or those with new vehicles often cannot use EzBuy immediately; they must first submit documentation (ID, registration, proof of address) via a separate e-form to "create a record". Performance Insights
“New and “improved” site is not working. Unable to purchase passes. Account log in was so much easier, quicker and better.” Facebook · Chicago City Clerk · 1 year ago City Sticker Amnesty Month 2026 | Office of the City Clerk chicityclerk ezbuy index
Once an order is placed, it can take up to 12 business days for delivery via USPS.
If your vehicle information is already in the system and unchanged, the renewal process is generally straightforward. Cons: Offers 24/7 access to essential city services without
Some users have reported significant issues across multiple browsers (PC, iPad, and mobile), including the site being "temporarily unavailable" during high-traffic periods.
The platform, managed by the Office of the Chicago City Clerk under Clerk Anna Valencia, is the primary online portal for Chicago residents to manage vehicle-related requirements. It is designed to streamline the purchase of City Stickers , Residential Parking Permits , and Dog Registrations . Key Features and Functionality Unable to purchase passes
Residents can buy new stickers or renew existing ones. For renewals, a reference number from a courtesy reminder is typically required.