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If your car is being repaired by an approved repairer, you'll receive a hire car for the duration of the repair. Claims Support
You can add or remove drivers and adjust cover levels quickly through the mobile app without being charged extra admin fees for mid-term amendments.
Incidents can be reported 24/7 via the app, which guides you through recording photos and location details.
Documents and proof of your NCD are securely stored and available for download in your online portal.
If your car is under a year old and written off or stolen, they will replace it with a brand-new one of the same make and model.
Direct Line replaces child seats after an accident, fire, or theft, even if there is no visible damage. Management & Convenience
If your car is immobilized after an accident and you need a hotel, the policy pays up to £150 for your stay (or £250 for you and your passengers).
If your car is being repaired by an approved repairer, you'll receive a hire car for the duration of the repair. Claims Support
You can add or remove drivers and adjust cover levels quickly through the mobile app without being charged extra admin fees for mid-term amendments.
Incidents can be reported 24/7 via the app, which guides you through recording photos and location details.
Documents and proof of your NCD are securely stored and available for download in your online portal.
If your car is under a year old and written off or stolen, they will replace it with a brand-new one of the same make and model.
Direct Line replaces child seats after an accident, fire, or theft, even if there is no visible damage. Management & Convenience
If your car is immobilized after an accident and you need a hotel, the policy pays up to £150 for your stay (or £250 for you and your passengers).