Best Buy Online Purchase Return Policy — Complete

14 days for everyone (e.g., cell phones, cellular tablets, and hotspots).

A 15% fee may apply to items like drones, DSLR cameras, and projectors if they are opened. Activatable devices typically carry a $45 restocking fee unless returned unopened. best buy online purchase return policy

Pack the item securely with all original accessories and drop it off at any authorized UPS location. 3. The "Gotchas": Restocking Fees & Non-Returnables 14 days for everyone (e

Items must be in "like-new" condition. If you’re missing the original packaging or accessories, Best Buy may still accept the return but will likely deduct a fee from your refund. Pack the item securely with all original accessories

Final sale items, digital content (like software downloads), prepaid cards, and opened "consumables" (like ink or batteries) cannot be returned. 4. Refund Timing

If you're returning a major appliance, inspect it upon delivery . You can refuse the delivery if it's damaged. Once you accept it, you only have a very short window (often 48 hours) to report defects.