: During high-demand drops (like game consoles), users report items sitting in their cart for hours while the "Submit" button remains unresponsive. Some shoppers found success by repeatedly clicking checkout every 15 minutes for hours until the payment finally processed.
: If a specific store shows "unavailable" for pickup during checkout, it may be out of stock locally even if it shows "in stock" on the general search page. What People are Saying
If you're still stuck, you can try the official Online Checkout Troubleshooting page or check Downdetector to see if there's a widespread outage.
Are you getting a , or is the page just failing to load ?
: If the desktop site is glitchy, try switching to the Best Buy Mobile Site or using the Best Buy App to complete the transaction.
Shoppers often vent about the frustration of having an item "secured" in a cart only to lose it at the final step.
: During high-demand drops (like game consoles), users report items sitting in their cart for hours while the "Submit" button remains unresponsive. Some shoppers found success by repeatedly clicking checkout every 15 minutes for hours until the payment finally processed.
: If a specific store shows "unavailable" for pickup during checkout, it may be out of stock locally even if it shows "in stock" on the general search page. What People are Saying
If you're still stuck, you can try the official Online Checkout Troubleshooting page or check Downdetector to see if there's a widespread outage.
Are you getting a , or is the page just failing to load ?
: If the desktop site is glitchy, try switching to the Best Buy Mobile Site or using the Best Buy App to complete the transaction.
Shoppers often vent about the frustration of having an item "secured" in a cart only to lose it at the final step.