Update the information alongside software releases. 3. Key Design Principles
Define your target audience (e.g., first-time vs. expert users) and identify business use cases. Design: Structure the content to be usable and accurate. Update the information alongside software releases
Information must be technically correct and reflect the current software version. Update the information alongside software releases
Requirements for testers and reviewers of documentation. Update the information alongside software releases
According to Quanos , these standards emphasize a lifecycle approach:
Write and integrate content, including multimedia like video and images.
Covers the development of User Assistance (UA) for mobile applications , emphasizing constraints like small screen sizes. 2. Follow the Information Development Process